FAQ - Pixelight Photography

Frequently Asked Questions

Have questions in your mind? Here are some questions customers ask frequently.

Services FaQ

We take photos of all kinds of small to medium-sized products. From beauty and health
supplements to food, clothing, leather goods, hair accessories, school and office
supplies, pet supplies, and more – we’ve got you covered!

Which location do you service?

Our studio is situated in Frisco, TX, and we provide our services across all of North
Dallas, encompassing Allen, McKinney, Plano, Denton, The Colony, Dallas, and
Richardson. Even if you’re not located nearby, you can conveniently ship your products
to our studio, and we’ll be more than happy to handle the photography for you.

Do you provide any specialized photography?

We can provide following specialities depending on your product:

Flat lay setups
Hand models for in use images.
Composite images to include variety of background or models to create Lifestyle images

If you have a specific idea in mind please share with me so I can figure out a way to bring your vision to life.

Pricing and Payment FaQ

What is your pricing for a photo shoot?

Our minimum project rate is $500. The total pricing for a shoot depends on what is required, how many products we shoot, how many images etc. The pricing we offer is per image.

How do I make my payment?

We accept cash, check, zelle, Venmo or PayPal as payment.

Shoot FaQ

Can I have different background other than white?

Yes, there are a variety of background colors you can choose from. We also have tiled/textured background if that is the look you require for your brand.

Photos/Image FAQ

How do I download my images?

Images are delivered via an online platform.

In what format are my photos delivered?

We typically deliver all images in standard jpeg format. If you require them in other formats like png etc, pls ask us while booking the shoot and we can deliver accordingly. Some formats might have additional fees.

Do you retouch photos before delivery? Is there an additional cost for retouching?

Yes, all the images are retouched to look their best before delivery. For jewelry and reflective products there may be additional charges required for advanced retouching.

Product Delivery & Return FaQ

Where do I ship products?

Once the project is finalized, we will share the address of our product photography studio in Frisco, TX, where the products can be shipped

Will you return my product?

Yes, of course. Pls included return shipping label and cost and we are happy to return your products. Please be aware that if a creative shoot is involved we may have used the product and it’s contents so it might not be in an unused condition.